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The First Step
July 3, 2021
Question

What is my user name

  • July 3, 2021
  • 3 replies
  • 344 views

I am trying to port my number out and I keep getting stuck with the new provider sending me a message that says "Incorrect User Name"

    3 replies

    Mary-Community_Moderator
    Community Manager
    Community Manager
    July 5, 2021

    Bruce, try to clarify if they are asking for the authorized name on the account.

    casitasThe First StepAuthor
    The First Step
    July 5, 2021

    Clarify with new provider or Ring Central

    Mary-Community_Moderator
    Community Manager
    Community Manager
    July 5, 2021

    With the new provider.