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The First Step
casitasThe First Step
The First Step
Jul 3, 2021 10:59 PM UTC
Question

What is my user name

I am trying to port my number out and I keep getting stuck with the new provider sending me a message that says "Incorrect User Name"

    3 replies

    Mary-Community_Moderator
    Community Manager
    Mary-Community_Moderator
    Community Manager
    Jul 5, 2021 3:35 PM UTC

    Bruce, try to clarify if they are asking for the authorized name on the account.

    The First Step
    casitasThe First StepAuthor
    The First Step
    Jul 5, 2021 4:26 PM UTC

    Clarify with new provider or Ring Central

    Mary-Community_Moderator
    Community Manager
    Mary-Community_Moderator
    Community Manager
    Jul 5, 2021 4:26 PM UTC

    With the new provider.

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