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Question

What is my user name

  • July 3, 2021
  • 3 replies
  • 305 views

I am trying to port my number out and I keep getting stuck with the new provider sending me a message that says "Incorrect User Name"

3 replies

Mary-Community_Moderator
Community Manager
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Bruce, try to clarify if they are asking for the authorized name on the account.


  • Author
  • New Participant
  • July 5, 2021

Clarify with new provider or Ring Central


Mary-Community_Moderator
Community Manager
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With the new provider.