I know you can have users create their own presence wording, but it seems if the system knows to put up "Available, busy, Do not disturbe, and Invisible", we should be able to add, Out to lunch, Vacation Day, At Doctor, etc... These items must be someplace, so the list must be editable - or should be?
Anyone know a way to update the universal presence options?
Hello @peter-andersen, please check on this KB Article https://support.ringcentral.com/article/share-status-ringcentral-app.html
I think the status is what I have been using when I use the pencil to type details in. I simply want to add to the list of static presence options available already (listed in original question) in the system, so people can type less and there is more consistency.
Been looking for the answer for a few weeks now. Thanks!!!
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