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Can you have a user with an extension but no phone number assigned?

  • 5 August 2022
  • 1 reply
  • 430 views

Hello, all,


I am a new admin for our Ring central system.

We currently use MVP Premium licenses.

Can anyone tell me I can create a new user with MVP Premium, but only assign an extension number but no phone number?


Thanks for reading.

Ian

1 reply

Mary-Community_Moderator
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Hi @Ian Trunkfield, yes, you can add a user with no assigned number. It is called a Mobile User Extension. To know more about this, please click the link below.

https://support.ringcentral.com/article/adding-mobile-user-extensions-admin-portal.html

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