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When I turned on my computer this morning the On Hold recording started running immediately. I set custom times for the business to be open and right now it should be closed. How do I stop the on hold feature from running so I can use my computer to listen to other programs and not have this endless loop of "Thank you for calling .."

Hi Gerald, 

Are you still experiencing this issue? If so, please reach out to our tech support team so they can help out! We're a little limited on the Community. Good at crowdsourcing answers, not so good at live troubleshooting :) 

Open support case online

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