Whenever a customer calls in, the system is defaulting to the "audio" prompt instead of the text-to-speech prompt I have selected. Customers are calling in and all it says is "thank you for calling." Then just hangs up.
Unbelievably frustrated with this.
Prompt mode using audio when text to speech is selected
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.