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with the RC Meetings application being retired, what is the correct plugin to add to Outlook to get the scheduling functionality back? MacOS if relevant.

Tags: meetings

Jul 7, 2021 at 7:34am • 2 replies • 0 likes

delaney

Hi, i'm under the impression that the old RingCentral Meetings app is being retired soon. Currently I have the old outlook plugin, which allows me to highlight a calendar entry, then hit the schedule meeting button in outlook, and a email opens up with all the relevant info populated, add my recipient and send. Super easy & convenient. What is the new method of scheduling using the new all-in-one application? I'm running both, macos 11.4 & windows 10.

thanks in advance for advice provided!

2 Answers

Admin PhoneSystem answered on Jul 13, 2021 at 8:30am

Mary, that KB article has a broken link "To learn more, visit Installing RingCentral Scheduler Outlook add-in." Do you have a functional link?

I don't understand why companies want to take away the ease of a single button on the Outlook bar to schedule a meeting. It worked great, so let's break it or bury it!

Mary-Community_Moderator answered on Jul 7, 2021 at 10:13am

Hello @delaney, kindly check on KB article https://support.ringcentral.com/article/scheduling-ringcentral-video-meeting-outlook.html.

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