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How to park a call using desk phone

Tags: park calls

Jul 21, 2021 at 1:52am • 1 replies • 0 likes

Andy Wong

Hi, I'm new to Ring Central and have a simple question hope someone can help.

Basically, I'd like to find out how can I park a call and then transfer to the recipient using Polycom desk phone. For example, if I pick up a incoming call for my colleague and I need to park the call to a location and then inform my colleague (via intercom I guess) the park location for him/she to pick up the call. What do I need to setup to perform the above? Thanks in advance.

1 Answer

Anirban answered on Jul 21, 2021 at 5:47am

Have you gone through this doc:

https://support.ringcentral.com/article/Call-park-frequently-asked-questions.html

https://support.ringcentral.com/article/5177.html

It will answer most of your question regarding Desk phone

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