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Call Queue and Call Waiting

Tags: call queues

May 29, 2021 at 5:33pm • 1 replies • 1 likes

Jordan Ashley

Hello there!

Is there a feature that can be enabled that tells the caller you are the (**) caller in the call queue.. expected wait time is....

1 Answer

john-oliphant answered on Aug 17, 2021 at 8:44am

That's a basic Contact Center feature, but I don't see it in RC Office queue settings.

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