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Unable to GetMessage

Tags: rest api

Sep 3, 2021 at 12:12pm • 1 replies • 0 likes

Mike Corrente

I'm trying to pull down a PDF for a received fax. I can see the received fax in the Call Log (result="Received"). I can see the fax and download it from a browser when logging in. However, when I try to call the GetMessage endpoint (https://platform.ringcentral.com/restapi/v1.0/account/~/extension/{extensionId}/message-store/{messageId}), I get a 404 not found with the error message

CMN-102: Resource for parameter [messageId] is not found.

Any idea why?

1 Answer

Anirban answered on Sep 3, 2021 at 1:19pm

From where are you getting the message id to pass?

What api did you used to check the message id?

Mike Corrente on Sep 3, 2021 at 1:56pm • 0 likes

I'm getting the message from the call log (via the call-log endpoint https://developers.ringcentral.com/api-reference/Call-Log/readCompanyCallLog).

Not sure what you mean by "what api"- the RingCentral API?

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