High volume sms app invalid CSV
Sep 15, 2021 at 9:13am • 2 replies • 0 likes
Kyle Lawlor-Bagcal
I've uploaded a csv file that is almost identical to what is provided in the help menu in the high-volume sms app, and it keeps saying "invalid csv". What gives?
2 Answers
answered on Sep 15, 2021 at 12:39pm
Thanks @Anirban
As it turns out the High Volume SMS CSV upload for a campaign message send expects a DOS formatted CSV. AKA "\r\n" or carriage returns only. This can be seen in the JS of the app at time of writing:
So essentially CSV imports are broken on any system except windows.
Unless you run the `unix2dos` command on your CSV prior to import. Which is what worked for me.
So it's bug that should be fixed.
0
answered on Sep 15, 2021 at 12:06pm
Please see below if following reference helps:
https://support.ringcentral.com/article/10760-Fix-Errors-when-Importing-your-Personal-Contacts-List.html
0
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