Call Queue breaks Voicemail Message Waiting Indicator Yealink T46S
Sep 14, 2021 at 6:03am • 2 replies • 0 likes
Chuck Metzger
Have a strange problem. Brand new office setup with all new Yealink T46S phones. When adding an extension to be a member of the call queue and have that extension receive the voicemail messages for the queue it breaks the message waiting display indicator for voicemail on that extension's Yealink T46S. After doing this the MWI doesn't function properly. Even after taking the extension out of the queue, or deleting the extension/user. I have a ticket open with support but they haven't been much help. Any ideas?
on Sep 14, 2021 at 8:40am • 0 likes
Hi @Chuck Metzger, I checked on your case, and it says that the agent is called you and reached your voicemail. Would you like me to follow up?
1 Answer
answered on Sep 22, 2021 at 9:54am
We solved this issue by deleting the extension and re-creating it with a different extension number.
0
on Sep 22, 2021 at 10:57am • 0 likes
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