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Can multiple people have access to answering the ring central main line

Tags: phone

Sep 23, 2021 at 9:51am • 1 replies • 0 likes

Katie Saraiva

I recently hired an assistant to answer calls. She downloaded the mobile app and does not get any of the call or texts, but I do. Do I need to change some access? Can it ring on both of our phones at the same time?

1 Answer

Mary-Community_Moderator answered on Sep 23, 2021 at 10:06am

Yes @Katie Saraiva, check on this KB article on how to set it up. https://support.ringcentral.com/article/How-to-access-the-advanced-call-handling-feature-of-the-auto-receptionist.html

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