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Annotation options have been removed?

Tags: video

Oct 8, 2021 at 10:09am • 1 replies • 0 likes

Daniel Polk

This morning I noticed that the video player and screen share have been updated. With this update I am no longer to do more annotations than simply drawing on the screen with a single color. (no line width, color change, highlight, rectangle, line, etc.)

Is there a way to re-enable this or roll back to the previous version?

1 Answer

Anirban answered on Oct 8, 2021 at 1:30pm

Which version currently are you using?

Please check once if annotations are enabled

https://support.ringcentral.com/fr/fr/article/10750-RingCentral-Meetings-Desktop-add-notes-Annotations.html

Daniel Polk on Oct 8, 2021 at 1:34pm • 0 likes

Looks like I'm on version 21.3.31.1932 Windows

The link you sent is what I'm used to seeing. Now I only get this tool at the top.

Daniel Polk on Oct 8, 2021 at 1:42pm • 0 likes

Here's my full version status if it helps

Becky-Community_Manager on Oct 8, 2021 at 3:39pm • 0 likes

@Daniel Polk It looks like you have been migrated to RCV.
This is an ongoing process that we've been sharing updates with customers about.
I'm happy to discuss this further - please feel free to shoot us an email directly at Community.Support@RingCentral.com

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