We are trying to add a link from our internal web applications to open the RingCentral web app and display the sms/text history for a particular phone number. This would let the user see the SMS history first, and then decide if they wish to send a message.
The options we have researched so far (to no avail) are:
1. Using the Tel:URI - While this does open the RingCentral web app, it only does it for audio phone calls, and not sms text/history. (e.g. : rcapp://r/dialer?number=+5555555555)
2. Finding the back-end ID for a particular SMS number and opening the URI directly (e.g. https://app.devtest.ringcentral.com/phone/sms/{backend-id-for-number-here} )
(Note: Currently, the only way we can do this is to open up the RingCentral app, make the user manually type in the phone number, and manually navigate to the sms history section. This is tedious and time consuming given the many times it needs to be done).
Other suggestions welcome.
