Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

Can we add Caller ID to the voicemail settings?

Tags: voicemail, call queues

Oct 19, 2021 at 11:58am • 1 replies • 1 likes

Stephen Chin

We want to be able to see or here the Caller ID when we check our voice messages. As of now we only have the option of having it forwarded from the queue, which is no help when it come to contacting back the caller. Please add caller ID to the voicemail settings. It will help with accessibility in our end of the phone line. Thank you.

1 Answer

Anirban answered on Oct 19, 2021 at 12:12pm

If this is a new feature request, then please put it on idea portal here with your requirement:

https://ideas.ringcentral.com/

The RingCentral product team review this and can implement this in future

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales