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Can't get the basic token

Tags: get token

Dec 15, 2021 at 4:06pm • 3 replies • 0 likes

Adrian Amaral

I created an App in the sandbox, with permissions for SMS and Read-Only. Password-Flow enabled (and private). Client ID is lXbnBnjyQcywt2tt0NFfVA if you want to check.

I plan on accessing it via a FileMaker app API call, but am unable to get the basic credential token, even using Postman. Screenshots from Postman attached...

If I put the grant_type in the body, I get this error:

  {
   
   
  "errorCode"
  : 
  "CMN-001"
  ,
   
  "message"
  : 
  "Unable to parse URI query"
  ,
   
 

  "errors"
  : [
   {
   
   
  "errorCode"
  : 
  "CMN-001"
  ,
   
  "message"
  : 
  "Unable to parse URI query"
   }
   ]
  }
 

If I put the grant_type in the header, I get this error:

   
  "error"
  : 
  "invalid_request"
  ,

   
  "errors"
  : [
   {
   
   
  "errorCode"
  : 
  "OAU-250"
  ,
   
  "message"
  : 
  "Unsupported grant type"
   }
   ],
   
 

  "error_description"
  : 
  "Unsupported grant type"
  }
 

Any advice would be appreciated...

Thanks!

3 Answers

Adrian Amaral answered on Dec 17, 2021 at 11:16am

Thank you. Separating onto separate lines helped.

Phong Vu answered on Dec 16, 2021 at 10:49am

Grant type, username and password must be in the body. Not sure why you got such an error.

Can you download the code of this project and try in your local machine. Check the authentication implementation code.

Node JS

Python

PHP

vyshakhBabji answered on Dec 16, 2021 at 1:08pm

Please test this sample curl code snippet for authentication :

curl --location --request POST 'https://platform.[devtest].ringcentral.com/restapi/oauth/token'
\--header 'Authorization: Basic [base 64 encoded clientID:clientsecret]'
\--header 'Accept: application/json'
\--header 'Content-Type: application/x-www-form-urlencoded;charset=UTF-8'
\--data-urlencode 'grant_type=password'
\--data-urlencode 'username= [main phone number]'
\--data-urlencode 'password= [password]'
\--data-urlencode 'extension=[extension-number]'

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