Latest update hijacks MacOS default keybinds for text navigation
Feb 21, 2022 at 9:09am • 2 replies • 2 likes
Parker Johnson
You can no longer navigate forward and backward words with Option + Left or Right because RC has changed this to be used for non-disableable app navigation shortcuts. I cannot express how frustrating this is as someone who uses these hotkeys constantly and has never experienced an app that overrode those keys when focused on a text box. This should be reverted or given an enable/disable option immediately.
This also violates Apple's Human Interface Guidelines which states
"Use the Option key as a modifier sparingly."
"Avoid creating a new shortcut by adding a modifier to an existing unrelated shortcut."
2 Answers
answered on Feb 24, 2022 at 9:10am
@Parker Johnson
I received an update on RC App. My version is now 22.1.21.349 Web, 22.1.20.2759 Mac (Intel) and this issue is resolved. I can use Option + left arrow/right arrow using OSX natural behavior.
It seems that RC removed a bunch of keyboard shortcuts they had to fix this issue urgently. I now only see 2 keyboard shortcuts for app navigation; previously there were a bunch more. That's OK with me.
0
answered on Feb 22, 2022 at 7:54am
Related post: https://community.ringcentral.com/questions/105884/optionarrow-keyboard-shortcut-on-mac-overrides-nat.html
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