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Caller ID needed on Voice Mail

Tags: voicemail

Mar 7, 2022 at 8:35am • 1 replies • 0 likes

Sharyn Pertnoy-Schmidt

Please refer to Case # 14752495

When retrieving voice messages via the phone (not in an app or website) we need the call automated attendant to announce the time of the call AND THE CALLER ID OF THE CALLER leaving the message. We are a medical office, and we NEED to know the ID of the caller without having to log into a computer app or website every time to retrieve messages. We NEED this function as we had it previously.

1 Answer

Mary-Community_Moderator answered on Mar 9, 2022 at 8:12am

Hi @Sharyn Pertnoy-Schmidt, for Feature Requests, please submit it in our Ideas Portal at https://ideas.ringcentral.com/.

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