Best Way to See our Received Call Volume per Hour
Mar 23, 2022 at 7:58am • 3 replies • 0 likes
Eric Silver
I am looking for a report/graph that will allow me to see at what times per day we receive the most calls. We are looking to implement an answering service and want to see what times of day it would be most useful to forward calls to the answering service.
on Sep 21, 2022 at 3:48pm • 0 likes
Is there a fix to this yet? We too would like to trend the Time of Day call volumes.
on Sep 21, 2022 at 3:47pm • 0 likes
Is there a fix to this yet? We too would like to trend the Time of Day call volumes.
1 Answer
answered on Mar 23, 2022 at 9:17am
Thanks for inquiring about this, @Eric Silver . The Analytics report doesn't provide this information though. Please add a Feature Request in our Ideas Portal at https://ideas.ringcentral.com/. The site is down at this time but we are working to fix it.
0
on Sep 21, 2022 at 3:48pm • 0 likes
Is there a fix to this yet? We too would like to trend the Time of Day call volumes.
on Sep 22, 2022 at 8:25am • 0 likes
on Sep 22, 2022 at 8:46am • 0 likes
Okay thanks. Has an enhancement request for this already been requested or is there something I can do to request?
on Sep 22, 2022 at 9:16am • 1 likes
This has been checked by the Internal Team already, no need to anything on your end.
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