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AGW-110 - Internal Server Error. Consult RC Support

Tags: call logs

Mar 14, 2022 at 8:14am • 3 replies • 0 likes

Joseph Guzman

I have created a new App. Try to test it here

https://platform.devtest.ringcentral.com/analytics/phone/performance/v1/accounts/~/calls/aggregate

I have try everything, I test the endpoint in 3 different accouts, but in all of them i get the same error

these are the request options i'm sending

Could you please help to understand where's the mistake?

Thanks in advance.

Byrne Reese on Mar 15, 2022 at 8:40pm • 0 likes

Joseph, can you attempt to reproduce. The problem may have been a transient issue in our sandbox environment. If the problem persists, let me know, but right now we are unable to reproduce this issue.

Joseph Guzman on Mar 16, 2022 at 6:39am • 0 likes

@Byrne Reese I tried the endpoint again, but i'm still getting the same message. what could it be?

2 Answers

David Robinson answered on Mar 23, 2022 at 1:41pm

Did you ever get this sorted out?

I'm experiencing the exact same issue.

Velmurugan B answered on Mar 15, 2022 at 9:46am

@Joseph Guzman

I tried to reproduce the issue and the endpoint seems to be working for me!

503s in the sandbox could be intermittent issues, they should be resolved by now, could you please check if the endpoint works for you. If you are still facing the issue please let us know.

Joseph Guzman on Mar 16, 2022 at 6:46am • 0 likes

@Velmurugan B still not working, i tried the endpoint about two weeks ago and it was working fine, but now i'm doing exactly the same i was doing two weeks ago and suddenly it stopped working

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