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Looking to Enable Hotkeys for RingCentral MAX
Tags: hotkey, ringcentral app
Apr 18, 2022 at 6:39am   •   2 replies  •  0 likes
Kyli Khoeler

Hoping to get some advice on enabling hotkeys for the pop-out MAX phone system. I have found the article in the helpdesk that describes what hotkeys can be used... But there is no option in my settings to do this. Any help would be greatly appreciated!

on Apr 18, 2022 at 9:10am   •  0 likes

Would you please attach here the link to the article you found?

on Apr 18, 2022 at 9:56am   •  0 likes

Here you go!

1 Answer
answered on Apr 18, 2022 at 10:11am  

The article that you checked was for the old app ( RingCentral Phone). You may refer to this link instead.


 0
on Apr 18, 2022 at 10:16am   •  0 likes

Unfortunately, I'm having the same issue. I am using the MAX pop-out channel.. When I select "Settings" in that window, I get display, accessibility, and A/V notifications.. None of which have a keyboard option. I've also tried just using the functions in the window to see if they work by default.. Not working. :(

on Apr 18, 2022 at 10:42am   •  0 likes

I'm sorry for not noticing that you're using MAX. These keyboard shortcuts are only available inside the app.

on Apr 18, 2022 at 11:30am   •  0 likes

Ah, boo! Thanks!



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