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MS Edge : version 18 or higher Support for dialing. How?,"• MS Edge : version 18 or higher" for RingCentral in browser dialing. How?

Tags: browser plugin

Apr 4, 2021 at 10:19am • 4 replies • 0 likes

Rob Lassiter

This web page says it is supported. RingCentral Online Account | Supported Browsers

I can't find any info on how to do it. I do it with Chrome but want to use EDGE

4 Answers

RJ Costello answered on Apr 29, 2022 at 6:18am

Another question...Hello RingCentral - We're just setting up our platform to switch in a few weeks and I just went looking for the same support you have with Chrome, to see it in Edge. This article seems to indicate some form of support, but I can't determine what the solution is.

Can someone confirm there is, or isn't support for dialing directly from numbers presented in Edge? Thanks.

Kind regards

Mary-Community_Moderator answered on Apr 5, 2021 at 8:31am

Rob, please try to check KB Article ID 55210.

Use the Click-to-Dial feature in the RingCentral App for Desktop

Rob Lassiter answered on Apr 4, 2021 at 12:17pm

This is how it appears in Chrome with the extension. A pop-up. I want the same for Edge.

Anirban answered on Apr 4, 2021 at 11:50am

What do you mean how to do it? The article you shared simply says you can log into your "RingCentral Online Account " with the supported browser list.

Online Account for dev: https://service.devtest.ringcentral.com

for Prod: https://service.ringcentral.com

Have you tried logging into it with MS Edge?

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