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Voicemail email notifications

Tags: voicemail

May 2, 2022 at 11:23am • 3 replies • 0 likes

Christine Salmon

I have a person who left the company. I have re-assigned their phone to another person. The email notifications for voicemails still is going to the old employee. How can I remove them from the notification list?

Christine Salmon on May 3, 2022 at 3:53am • 0 likes

I used the old extension and changed the user information. The old name shows on the phone but it's OK in RingCentral. The old employees email is getting notifications still.

Mary-Community_Moderator on May 2, 2022 at 12:12pm • 0 likes

Did you create a new extension for the user or re-use the old one?

1 Answer

Mary-Community_Moderator answered on May 3, 2022 at 12:40pm

You may check the Voicemail Messaging Notifications of the user. Check the guide here.

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