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Can there be Multiple recipients for one incoming fax line

Tags: fax

May 4, 2022 at 8:17am • 1 replies • 0 likes

Amanda Kilmer

I need to set up one fax line to have multiple recipients for incoming faxes. It is for one of our sales team and I need three people to receive the incoming faxes from this one fax line. Is it possible?

1 Answer

Mary-Community_Moderator answered on May 4, 2022 at 8:30am

Multiple emails can receive the fax. You have to assign the fax number to a user extension and set up the user's messaging notifications in advanced settings. For your guide, click the KB article below, and follow the instructions for How to configure messaging notifications in the Advanced Settings view. Let me know if you have clarifications.

https://support.ringcentral.com/article/5-10-Editing-your-Extension-s-Notification-Settings.html

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