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Shared text line (sms like call queue)

Tags: sms and text messaging, call queues, text

May 18, 2022 at 7:30am • 1 replies • 1 likes

Nate Browning

We have 20 users w/ physical phones, and all of them have to log in using the same extension(SITE SMS RECIPIENT) to reply to sms. This is horrible from a security standpoint. Please make a way to share sms like call queues. SO users only have to log in to their user account to reply to company messages w/ the company number.

1 Answer

Mary-Community_Moderator answered on May 18, 2022 at 7:55am

Hi Nate! please vote for this feature request here.

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