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How to playback audio via RingCentral API

Tags: rest api

Jun 28, 2022 at 7:34am • 1 replies • 0 likes

Kamron Clark

Is there any way to play audio through a RingCentral call via the API. For example, to use the CallOut endpoint to make a call and have some sort of text-to-speech software say "Welcome to a call from <name>". I looked into perhaps using the Auto Receptionist feature to do this, but I couldn't figure out a way to automatically change the text the Auto Receptionist says without changing it manually.

1 Answer

Suyash Joshi answered on Jun 29, 2022 at 11:51am

Hi @Kamron Clark You can setup a custom greeting for the caller by providing an audio file (for text to speech you would have to use a 3rd party service), have a look at this API https://developers.ringcentral.com/api-reference/Greetings/createCustomUserGreeting

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