Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

What happened to unlimited texting?

Tags: sms and text messaging

Jul 14, 2022 at 4:58pm • 2 replies • 0 likes

LifeCoach Jesse

Over the past 2 months I noticed that unlimited texting is no longer an option. I get emails saying that I have used 90% of my texts within a day of only texting 5-6 people. What changed? When did things change? And what can be done to resolve this?

I've called support but no answer.

Richard Terry on Jul 15, 2022 at 7:41am • 0 likes

I have the same issue and I have not been able to get a response either.

1 Answer

Becky-Community_Manager answered on Jul 15, 2022 at 7:42am

Hey, Team - you can learn more about SMS pricing changes here:
https://support.ringcentral.com/article/Enhanced-Business-SMS-new-Price-Changes.html

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales