Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Developers

Call log data

Tags: getting started

Jul 5, 2020 at 2:53am • 2 replies • 0 likes

Kumar

What is the default duration of call record data in log data stored? Generally what type of data and record will it store?

2 Answers

Anirban answered on Jul 5, 2020 at 3:16am

As per this link: https://www.ringcentral.com/office/features/call-logs/overview.html#:~:text=How%20long%20will%20my%20call,date%2D%20and%20time%2Dstamped.

Inbound and outbound call records through your RingCentral number(s) are stored in your online account for up to 12 months.

call, fax, missed call etc are stored

Phong Vu answered on Jul 5, 2020 at 7:40am

See data retention policy. For call log data, see the API reference response

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales