Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Developers

RC integration with zoho

Tags: getting started

Jul 7, 2020 at 2:35am • 3 replies • 0 likes

Kt109

Relatively new to RingCentral. So my question is what are the possibilities of Ringcentral integration with Zoho crm?

Any reference for that? Also, if RC softPhone is able to connect with zoho crm?

3 Answers

maddy mys answered on Feb 12, 2021 at 1:13am

If you need any consultation related to Zoho CRM contact. Infomaze has there have worked on many applications of Zoho for clients around the globe. And have Best Zoho developers

lina-garcia1 answered on Feb 2, 2021 at 8:41pm

Anirban, I need the integration to allow for SMS messaging through the RC/Zoho integration. I know an app for that exists already; BUT it only allows for BULK messaging and any individual response from a lead or contact in Zoho doesn't get recorded in their activity, ONLY my outgoing SMS messages are recorded.

Can you help with that?

Phong Vu on Feb 3, 2021 at 7:35am • 0 likes

Can you repost your question to the "Customer community"?

Thanks

Anirban answered on Jul 7, 2020 at 3:56am

There is integration with Zoho crm and you can find here: App Gallery for Zoho: https://developers.ringcentral.com/app-gallery.html#/app/zoho

Regarding Softphone, I can see issues raised here: https://forums.developers.ringcentral.com/idea/314/zoho-ringouts-to-softphone.html

But if you see the reference here: https://help.zoho.com/portal/en/kb/crm/extensions/telephony/articles/ringcentral-integrate#RingCentral_Browser_Calling

It's written that we can make calls through :

RingOut
Browser
Softphone

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales