Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

Enabling Voice Only on an 877 Main Company Number

Tags: fax

Aug 11, 2022 at 11:07am • 1 replies • 0 likes

Michael Reeder

Hello. I have an 877 number as my main company number. In the Admin Portal under "Phone System --> Numbers in Use" for every other company number I get a drop-down box where I can choose "Voice Only", "Fax Only", or "Voice and Fax". For my 877 number, "Voice and Fax" is selected for me with no dropdown box options.

How do I change this 877 number to Voice Only?

I have another fax number I want faxes directed to.

Thanks,

Michael

1 Answer

Mary-Community_Moderator answered on Aug 11, 2022 at 11:24am

Hi @Michael Reeder, there is no option on changing main number to Voice Only. You may submit a Feature Request at https://ideas.ringcentral.com/.

Michael Reeder on Aug 11, 2022 at 11:30am • 0 likes

Okay -- thank you Mary. I'll keep blocking all the numbers then since faxes to that 877 main number are always spam. -- Michael

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales