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RC API for Calls

Tags: analytics and reporting

Oct 11, 2022 at 4:46pm • 1 replies • 0 likes

Caleb Laus

Hi,

I need help. Which RC API do I need to get the number of inbound and outbound calls of our reps?

PS. I'm not a developer, but I really need to go through this to get these data to build a report. What's more exciting is, the 2nd stage of this project is to build the report through Zoho Analytics.

Thank you.

1 Answer

Phong Vu answered on Oct 11, 2022 at 5:41pm

Read this article to see if it's what you want to achieve.

Caleb Laus on Oct 13, 2022 at 9:34pm • 0 likes

Yes, this is it. Thank you for this.

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