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How do I resolve "User needs to have [MeetingsRecordings] permission" error?

Tags: rest api

Nov 20, 2019 at 12:23pm • 4 replies • 0 likes

Samantha Gafvert

{
  "errorCode": "CMN-408",
  "message": "In order to call this API endpoint, user needs to have [MeetingsRecordings] permission"
}

Getting the above error when trying to query the Meetings API even though I've created an application in the sandbox that has all permissions (including meetings). Other API endpoints like calls-log seem to be working but this one is giving me a lot of trouble. Anyone have any insights into what might be wrong here?

4 Answers

Saikishore Kandukuri answered on Sep 26, 2022 at 1:08am

I am facing the same issue "In order to call this API endpoint, user needs to have [Meetings] permission ". Can you please enable Meetings for me ?

Sandbox Account : +19294732802

Ashton Wood answered on Jul 10, 2020 at 4:44pm

This is the client id for our RC App.

eNfCGymuTjCNSGomZkaBmA

Maybe I just don't know how to access it? I don't see it in the permissions I can add to the app. And this page - https://developers.ringcentral.com/guide/meetings/video - I don't have credentials that will allow access to the documentation.

I know we have RCV in our production (paid account) but I don't know if we have access as a developer for the above mentioned app/client id

Ashton Wood answered on Jul 10, 2020 at 4:26pm

Thank you, sir! Also, any chance you could get my app approved for access to RC Video. We have 5 customers that will use this immediately and more coming soon.

Ashton Wood answered on Jul 10, 2020 at 3:27pm

@Phong Vu

I'm having this same issue - In order to call this API endpoint, user needs to have [Meetings] permission

Can you please enable Meetings for me?

Sandbox - 470-502-3044

Shubham Jain answered on Mar 31, 2020 at 10:34pm

I am facing the same issue "In order to call this API endpoint, user needs to have [Meetings] permission " .Can u help to get out of it ?

Accountnumber is +14704330731

Phong Vu answered on Nov 20, 2019 at 1:55pm

The error is misleading. In this case, it means that the meeting API is not supported in sandbox environment.

Let me know you sandbox account's main company number so I can check if I can enable it for you.

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