Change Mobile License to MVP for an existing user
Dec 8, 2022 at 8:47pm • 2 replies • 1 likes
Marc Collins
I am attempting to change a user license from mobile to MVP but keep her phone number. When attempting to add the MVP license it add two number vs just the current one. This effort is because currently the soft phone only works on he mobile device. At this time we only want her to use her laptop. When attempt to make a call she get the following message: "Sorry, you can only make calls to your coworkers'...". My thoughts are to change her licensing enabling the soft phone.
2 Answers
answered on May 29, 2023 at 10:15am
Hi, did this get ever get an answer we are looking for the same functionality. We would like to be able to upgrade a user's license from Video Pro to MVP programmatically with the API. Does an API for this exist?
0
answered on Dec 9, 2022 at 7:14am
Hi! I am currently checking on this.
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on May 29, 2023 at 10:15am • 0 likes
Hi, did this get ever get an answer we are looking for the same functionality. Thanks
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