News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Search
Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Developers
Where is the EditCallLog permission?
Tags: rest api
Jul 27, 2020 at 8:11am   •   1 replies  •  1 likes
matt-spinks

I am needing to add a permission for my app to be able to delete call log entries and recordings. After some digging, I found that I need to add the EditCallLog permission to my app in order to do this. And in the developer guide I see this listing in the Application Permissions:

Seems simple enough. However, when I navigate to my app settings, the permissions there don't seem to match:

There is no EditCallLog entry anywhere in that list. Is there a different permission I need to add that includes the EditCallLog permission?


To further elaborate on this, I have my code set up to run the delete procedure. Here is what that looks like:

            var url = RingCentralActions.Config.ApiUrl + "/restapi/v1.0/account/~/extension/~/call-log/" + callId;
            var request = (HttpWebRequest)WebRequest.Create(url);
            request.Method = "DELETE";
            request.Headers.Add("Authorization", "Bearer " + AccessToken);
            request.Accept = "application/json";
            using (HttpWebResponse response = (HttpWebResponse)request.GetResponse())
            {
                //DO MORE STUFF HERE...
            }

and I am getting this response:

403 Forbidden
{
  "errorCode" : "InsufficientPermissions",
  "message" : "In order to call this API endpoint, application needs to have [EditCallLog] permission",
  "errors" : [ {
    "errorCode" : "CMN-401",
    "message" : "In order to call this API endpoint, application needs to have [EditCallLog] permission",
    "permissionName" : "EditCallLog"
  } ],
  "permissionName" : "EditCallLog"
}


1 Answer
answered on Jul 27, 2020 at 9:00am  

Some permissions like "EditAccounts " or "EditCallLog " are advanced permission that can be added by the backend developer support team on behalf of you.

All you need is to submit a request through this support ticket with your client ID to add this permission in your app.


 1



A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us