Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Developers

Cannot find the phone number which belongs to user

Tags: sending sms, sms and text messaging

Mar 3, 2023 at 10:37am • 1 replies • 0 likes

Yazan Alfarra

Hello again, I'm trying to send a MMS, with my sandbox application, and this is my id +16503821005, with no luck? Thanks is advance.

1 Answer

Phong Vu answered on Mar 3, 2023 at 8:33pm

How did you login your app and what error did you get when you sent an MMS message? Could you send SMS message at all?

Yazan Alfarra on Mar 3, 2023 at 9:42pm • 0 likes

Yes I can send SMS messages, following the error code.

Error code 400, bad request
{
"errorCode":"MSG-245"
"message":"Parameter [from] value [[object Object]] is invalid [Cannot find the phone number which belongs to u..."
"parameterName":"from"
"parameterValue":"[object Object]"
}

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales