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Historical call log retrieval via API

Tags: call logs

May 2, 2023 at 12:12pm • 1 replies • 0 likes

San Ga

I am trying to retrieve call logs prior to a year and as per the link below which explains the retention policies. I see that its for 1 year. Does RC have an "archived" API link to retrieve call logs prior to 1 year as a one time basis or are they permanently deleted from RC server with absolutely no retrieval possibility?

RingCentral data retention policies | RingCentral MVP

1 Answer

Phong Vu answered on May 3, 2023 at 7:24am

No, deleted data after data retention is permanently deleted and cannot be restored.

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