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RTO & RPO figures for Ringcentral

Tags: ringcentral app

Jun 23, 2023 at 9:57am • 1 replies • 0 likes

Amrik Singh

Does anyone know RingCentral's official RTO & RPO figures? I need this to for my business insurers and our BCP. RTO - Recovery Time Objective and RTO Recovery Point Objective.

I dont want to know how well the system/platform has performed. I need to know if/when the system goes down how long will it take for Ringcentral to restore service and once restored how much data will I loose.

1 Answer

Mary-Community_Moderator answered on Jun 26, 2023 at 2:00pm

We do not have publicly available SLA-related stats to share with customers beyond what is available at https://www.ringcentral.com/trust-center.html#reliability.

We recommend reaching out to your Account Manager.

Welcome answered on Jun 25, 2023 at 5:57pm

Hi Amrik,
RingCentral's current RTO is 4hours,
RingCentral's current RPO is 2hours

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