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Aggravation with Support - Billing Issue

Tags: billing

Feb 19, 2019 at 5:14pm • 2 replies • 0 likes

ken-reynar

I've had an unusual charge appear on our last billing statement. I've attempted to open a chat but no agent ever appears. I've attempted to open a case but get an error message. I don't know how else to get a response from RingCentral. Can someone please call me?

2 Answers

Trish Zipoff answered on Aug 24, 2023 at 1:59pm

seems like this is an issue unusual charges or doubling number of lines

saadet.swift answered on Feb 20, 2019 at 6:17am

Thanks Ronda!

Hey Ken, I also created a case for you that is going to our Sales Team. They should be contacting you today :)

ronda-tappan answered on Feb 19, 2019 at 5:52pm

You should contact support (877) 792-2973 and/or sales to get better help. This is a community forum. If you have an account representative, you can work directly with him/her. If you want me to help look it up, just email me your main company number and my inside rep can help you. My email is: ronda@tappansolutions.com

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