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Inbound/Outbound Voicemail Webhook

Tags: voicemail, webhooks, voice mail

Sep 11, 2023 at 4:47am • 1 replies • 0 likes

Nikita Stoliarov

Hello there!

I have a question related to voicemails.

Are there any options to track inbound and outbound Voicemails simultaneously using Webhooks?

Here is an endpoint that I found:

/restapi/v1.0/account/{accountId}/extension/{extensionId}/voicemail

Could I use both directions in the same Webhook?

Also, here is a link to docs, where I found it: https://developers.ringcentral.com/api-reference/Voicemail-Message-Event

Thank you in advance!

1 Answer

Phong Vu answered on Sep 11, 2023 at 7:03am

You can only receive a notification of an "inbound" voicemail with the event filter you mentioned above. There is no event notification for an "outbound" voicemail.

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