What endpoint do I have to use to retrieve scheduling units info?
Oct 2, 2023 at 7:57am • 2 replies • 0 likes
Andrew Duran
I need to ingest the data under this tab.
on Oct 3, 2023 at 10:02am • 0 likes
Is this the RC Engage Voice dashboard?
on Oct 4, 2023 at 6:05am • 0 likes
No, Im trying to retrieve the Work Force Management info so I need to ingest the info under scheduler manager and real time adherence through an api.
on Oct 4, 2023 at 7:57am • 1 likes
I don't know what is related to RingCentral then. Could it be that it is Nice CX? If so, I suggest you to ask from the service provider or their forum.
on Oct 4, 2023 at 9:14am • 0 likes
So the API documentation I have always used resides on developer.niceincontact.com
Already asked on their forum. I thought this was all integrated with RingCentral, Contact Center.
on Oct 4, 2023 at 9:19am • 1 likes
No, RingCentral platform does not expose nor it handles Nice in Contact API.
1 Answer
answered on Oct 4, 2023 at 9:20am
The answer is that this is not related to RingCentral API platform.
0
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