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Send an SMS using sandbox account

Tags: sms and text messaging

Jan 23, 2024 at 5:28am • 2 replies • 0 likes

Nilesh Dalal

I do have correct ClientID, ClientSecret and JWT.

Authorize client did work and I am getting Token,but when try to send SMS, I am getting error 403 'Forbidden'

We have account with ringcentral and it's paid account.

2 Answers

Nilesh Dalal answered on Jan 23, 2024 at 10:07am

Okay, I did create Application "ATekFirstApp" for production environment.

Client ID is WvFfq07lPLYcTMOLVTbt71 in Sandbox environment and N/A for production environment.

I am going to use JWT Authorization.

Phong Vu on Jan 23, 2024 at 10:14am • 0 likes

Are you sure that this must be a public app with personal JWT? Normally it should be a private app.

Nilesh Dalal on Jan 23, 2024 at 10:52am • 0 likes

I did create first private app with JWT and it did not Authorize. than I created public app with JWT and same result. I am getting "Audience claim value is not equal to token endpoint URL"

I am not sure what I need to create?

Phong Vu on Jan 23, 2024 at 2:20pm • 0 likes

Well, tell me who is going to use the app.

All users under the same a RingCentral account = Private app Recommended

All RingCentral users under any RingCentral account = Public app required

Confirm so I can help changing the app type for you too before graduate it to the production.

Phong Vu answered on Jan 23, 2024 at 8:31am

Sandbox phone numbers are no longer SMS enabled. You have to submit a dev support ticket to get help. The support team can link your sandbox numbers to your production TCR and campaign registration.

If you want to skip testing SMS on sandbox, let me know the app client Id. I can help graduate your app to the production and you can try SMS directly on your production number.

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