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Does every member have access to delete call recordings?

Tags: call recording, call logs, call handling

Feb 15, 2024 at 12:14pm • 1 replies • 0 likes

Jordan Collins

We're going to start recording calls but I dont want the users to be able to delete or listen to phone calls other than their own. Can that be done?

1 Answer

Phong Vu answered on Feb 15, 2024 at 3:28pm

Users can only delete their own call records and call recordings. However, a super admin user has the power to delete call records of other users. There is no API to delete a call recording though.

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