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Cannot create JWT per specific app
Tags: security, authentication
Apr 14, 2024 at 10:31am   •   1 replies  •  0 likes
Anton Otkidych

While trying to create JWT for a public app by client ID, I got the next error:

"Invalid Client ID"
1713115642344.png

(Used client ID is correct, application is public)

Could you please help to sort out this error?

1 Answer
answered on Apr 15, 2024 at 2:45am  

Are you creating the JWT in Sandbox or Production? If you are in Sandbox creating a token, you will still need to reference the client ID of the production app. Seems backwards, but I ran into this myself a few months ago.


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