News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Search
Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Developers
A question in regards to API/Custom Development for specific fax requirements
Tags: sdk
Mar 16, 2016 at 1:27pm   •   1 replies  •  0 likes
ian

We are looking for an online fax service to replace a Faxback server as a long term solution, for one of our clients. After talking with a sales rep, Ring Central seems to have the kind of additional development/API solutions that might help us find the specific functionality we are looking for.


One of the requirements which has been harder for us to find with online services, is a

unique identifier in the fax filename. This filename would include a unique counter # (001, 002, etc) + date, sender, and # of pages. They need this information because they often go back to archived faxes to find specific documents. Is there a way to have some type of development that would meet this criteria? If so what cost would be incurred for this type of work if possible?


They also currently have the faxes stored on a shared folder within a server. Would there be

any way to accommodate this feature as well? It is not required, but I wanted to see

if it would be a possibility in any case.

1 Answer
answered on Mar 21, 2016 at 11:23am  
The filename is referenced in your payload to the RC Fax API resource, but I don't know if you can use that as a trace property value to conduct lookups. As a developer, I would want this to be a metadata property, but we do not support metadata on our Fax API resource at this time.

I tried a few things with our API, and I read through the documentation. It would appear you could modify the filename property for the actual document, but I don't believe that is the use-case you're trying to achieve. I've asked our Product Manager to take a look at this and provide some insight.

 0



A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us