News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Search
Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Developers
Call log in sandBox (worked several days ago, same code, stop working today)
Tags: developer sandbox
Oct 21, 2016 at 2:14pm   •   1 replies  •  0 likes
yanmei

I test call log in Sand box, simple call log request, worked very well several days ago, today I tried to run it again, stopped working, nothing changed.

return status code = 200 , content is empty.

Here is response:



+ Me {REST_API.Form1, Text: Form1} REST_API.Form1+ API_request {System.Net.HttpWebRequest} System.Net.HttpWebRequest

- response {System.Net.HttpWebResponse} System.Net.HttpWebResponse

__identity Nothing Object

CharacterSet "UTF-8" String

ConnectionGroupName Nothing String

ContentEncoding "" String

ContentLength -1 Long

ContentType "application/json; charset=UTF-8" String

+ Cookies {System.Net.CookieCollection} System.Net.CookieCollection

+ CoreResponseData {System.Net.CoreResponseData} System.Net.CoreResponseData

+ Headers {Transfer-Encoding: chunked Connection: keep-alive RCRequestId: b4403588-97d2-11e6-9a4e-005056bb26b9 RoutingKey: SJC11P01PAS01 Content-Language: en-US Vary: Accept-Encoding, User-Agent x-throttling-group: Heavy X-Rate-Limit-Group: heavy X-Rate-Limit-Limit: 10 X-Rate-Limit-Remaining: 9 X-Rate-Limit-Window: 60 X-AGW-Host: sjc11-c01-agw13.devtest.ringcentral.com Content-Type: application/json; charset=UTF-8 Date: Fri, 21 Oct 2016 21:09:50 GMT Set-Cookie: RCRoutingInfo=B:JjvG963zMhLp2i9ovcWFNFBA3Z0SlO9Db3kZ8SMmxrq2PPC09d0V6DyGF34WxjqZ; Path=/ Server: nginx/1.8.0 } System.Net.WebHeaderCollection

Identity Nothing Object

InternalSetFromCache Write Only Properties are not supported Boolean

InternalSetIsCacheFresh Write Only Properties are not supported Boolean

InternalSetIsMutuallyAuthenticated Write Only Properties are not supported Boolean

IsCacheFresh False Boolean

IsFromCache False Boolean

IsMutuallyAuthenticated False Boolean

IsWebSocketResponse False Boolean

KeepAlive True Boolean

LastModified #10/21/2016 4:10:03 PM# Date

m_Certificate Nothing System.Security.Cryptography.X509Certificates.X509Certificate

m_CharacterSet "UTF-8" String

m_ConnectionGroupName Nothing String

+ m_ConnectStream {System.Net.ConnectStream} System.IO.Stream

m_ContentLength -1 Long

+ m_cookies {System.Net.CookieCollection} System.Net.CookieCollection

+ m_CoreResponseData {System.Net.CoreResponseData} System.Net.CoreResponseData

m_disposed False Boolean

+ m_HttpResponseHeaders {Transfer-Encoding: chunked Connection: keep-alive RCRequestId: b4403588-97d2-11e6-9a4e-005056bb26b9 RoutingKey: SJC11P01PAS01 Content-Language: en-US Vary: Accept-Encoding, User-Agent x-throttling-group: Heavy X-Rate-Limit-Group: heavy X-Rate-Limit-Limit: 10 X-Rate-Limit-Remaining: 9 X-Rate-Limit-Window: 60 X-AGW-Host: sjc11-c01-agw13.devtest.ringcentral.com Content-Type: application/json; charset=UTF-8 Date: Fri, 21 Oct 2016 21:09:50 GMT Set-Cookie: RCRoutingInfo=B:JjvG963zMhLp2i9ovcWFNFBA3Z0SlO9Db3kZ8SMmxrq2PPC09d0V6DyGF34WxjqZ; Path=/ Server: nginx/1.8.0 } System.Net.WebHeaderCollection

m_IsCacheFresh False Boolean

m_IsFromCache False Boolean

m_IsMutuallyAuthenticated False Boolean

m_IsVersionHttp11 True Boolean

m_IsWebSocketResponse False Boolean

m_MediaType Nothing String

m_propertiesDisposed False Boolean

m_StatusCode OK {200} System.Net.HttpStatusCode

m_StatusDescription "OK" String

+ m_Uri {

https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/call-log} System.Uri

m_UsesProxySemantics False Boolean

+ m_Verb {System.Net.KnownHttpVerb} System.Net.KnownHttpVerb

m_WebSocketConnectionStream Nothing System.IO.Stream

Method "GET" String

+ ProtocolVersion {1.1} System.Version

+ ResponseStream {System.Net.ConnectStream} System.IO.Stream

+ ResponseUri {

https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/call-log} System.Uri

Server "nginx/1.8.0" String

StatusCode OK {200} System.Net.HttpStatusCode

StatusDescription "OK" String

SupportsHeaders True Boolean

str_return Nothing String

+ URL {

https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/call-log} System.Uri



1 Answer
answered on Oct 24, 2016 at 8:58am  
Have you verified that you have calls logs which are available from within the past 24 hours (which is the default time-range for call-log results to be fetched)? Or you might want to include the 'dateTo' and 'dateFrom' query parameters in your request set to the ISO8601 values as indicated in the API Docs for Call Log: https://developers.ringcentral.com/api-docs/latest/index.html#!#RefExtensionCallLog.html

 0



A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us