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Forward Calls to Answering Service during normal business hours when no queue members answers

Tags: call forwarding

Apr 25, 2017 at 7:17am • 1 replies • 0 likes

daniel-ferrara

Forward Calls to Answering Service during normal business hours when no queue members answers

1 Answer

bjsvec answered on Apr 25, 2017 at 9:34am

I didn't try this, but here is an idea:

- Make a virtual extension and set it to forward to the answering service
- Make a new call queue with a single member being that extension
- Enable queue overflow from your call queue to this new call queue.

Seems it might do what you need. Good luck.

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