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Why can I not activate my sandbox account?

Tags: sandbox

Nov 8, 2017 at 1:13am • 3 replies • 0 likes

vids-patel

I can't activate my sandbox account.

when I click the link from my email to activate the sandbox account, I am getting the below message.

Please help me out as quickly as possible.

3 Answers

Anirban answered on Jun 29, 2019 at 7:20am

If you get similar kinds of issues or exceptions with your account, you can always ask the backend dev support team by submitting a help ticket.

Anirban answered on Jun 26, 2019 at 9:03am

If you get similar kinds of issues or exceptions with your account, you can always ask the backend dev support team by submitting a help ticket.

kdub answered on Nov 10, 2017 at 2:32pm

Today I was able to use the link in the original activation email and was able to activate my sandbox account so it looks like they fixed it.

kdub answered on Nov 9, 2017 at 6:51am

I ran into this issue yesterday too. Dev support told me it is a bug and they are working to fix it. They said I should hear back in 48 hours.

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