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How to enable automatic call recording in Sandbox environment

Tags: developer sandbox

Jan 23, 2018 at 5:29am • 2 replies • 0 likes

sekar-perumal

Hi,

How to enable automatic call recording in Sandbox environment

How to create call recording in Sandbox environment

Because of this i am not able to pass Graduation Test in sandbox environment

2 Answers

John Wang answered on Jan 24, 2018 at 1:46pm

The sandbox account has on-demand call recording (*9 or the record button on the RingCentral app) but not automatic call recording.

You can learn more about on-demand call recording here:

https://support.ringcentral.com/article/How-to-Initiate-On-Demand-Call-Recordings.html

If you wish to create call recordings programmatically, here is an app that will do that for you:

https://github.com/anilkumarbp/Sample-Demo-to-Download-Call-Recordings

Tyler Liu answered on Jan 23, 2018 at 5:10pm

Hi Sekar, please refer to http://ringcentral-api-docs.readthedocs.io/en/latest/calllog_call-recordings/

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