Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Developers

Is it possible to deflect a call through the API?

Tags: getting started

Feb 22, 2018 at 7:22am • 1 replies • 0 likes

dan-goodson

Using ringcentral-js SDK. Is it possible to deflect a call to another extension?

1 Answer

Tyler Liu answered on Feb 25, 2018 at 1:15am

I am afraid not, you cannot make a call (except ring out) and receive calls using the ringcentral-js. So deflect a call is also impossible.

However there is the web phone sdk: https://github.com/ringcentral/ringcentral-web-phone A web browser is needed if you want to use it, not sure if it's a deal-breaker.

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales