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Stuck at "Setup Password for Sandbox Account"

Tags: developer sandbox

May 14, 2018 at 2:07am • 2 replies • 0 likes

thuy-nguyen

Hi all,

I was going through the Setup wizard in developers.ringcentral.com in order to call REST APIs. However I was stuck at step "Setup Password for Sandbox Account" because I signed in using Single Sign On and the password I entered in the "Current Login Password" input was not correct. What is the password should I use in this case? Should there be a way for users through SSO can activate the sandbox account?

2 Answers

robin-hu answered on May 14, 2018 at 5:39pm

Hi Thuy,
This issue will be fixed by May 18 and you can have a try by then. Stay tuned!

Tyler Liu answered on May 14, 2018 at 2:27am

It is an known issue. I am afraid that you have to create a new account using email instead of single sign on.

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